Analytical Chemist - Service Technician

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About the Job

Are you a scientifically minded technician or lab professional with a passion for solving customer problems? We’re recruiting on behalf of a global leader in automated sample preparation systems, for a Field Service Technician to support customers across Bavaria and the surrounding regions.

In this role, you’ll install, maintain, and support high-performance analytical instruments used in some of the most demanding lab environments—from pharmaceutical and environmental testing to chemical analysis. You'll work closely with customers, providing hands-on service and technical guidance, while collaborating with a knowledgeable and supportive team.

This is a field-based role with regular travel across the Bavaria to customer sites.

The Company

A family-owned German manufacturer known for its world-class automated sample preparation and integration solutions for GC, LC, and MS systems. The company serves laboratories around the world in industries such as pharma, chemicals, food safety, and environmental science.

Their products are valued for precision, reliability, and smart engineering — backed by expert service and long-term customer relationships. The company fosters a collaborative, science-driven environment and continues to innovate in response to evolving lab needs.

Key Responsibilities

• Install and commission sample preparation and automation systems at customer sites
• Perform preventative maintenance and on-site troubleshooting
• Deliver technical support and training to users, helping them get the best from their systems
• Document service visits and customer interactions in the CRM system
• Coordinate with application specialists and internal teams to ensure top-quality customer care
• Attend team meetings and training sessions at HQ

What We’re Looking For

• Background in Chemistry, Chemical Engineering, or a related scientific or technical field
• Lab experience using chromatography (GC/LC) or sample prep equipment—service experience is a plus but not required
• Strong technical curiosity and hands-on problem-solving ability
• A structured and self-motivated approach to managing field-based work
• Excellent communication skills in German; good command of English
• Valid driving licence and willingness to travel regularly across Bavaria, Southern Germany and Austria

Location

Field-based within Bavaria and surrounding regions. Regular travel to customer sites, with planned overnight stays and occasional to head office.

• Competitive base salary with travel expenses covered
• Comprehensive technical training and ongoing development
• Flat hierarchies and a supportive, team-oriented culture
• Opportunities to expand into technical specialist or training roles
• Long-term career path with a stable, internationally respected company

Seniority level

• Seniority level

Mid-Senior level

Employment type

• Employment type

Full-time

Job function

• Job function

Engineering and Customer Service

• Industries

Measuring and Control Instrument Manufacturing

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