Field Services Engineer (f/m/x) · Laboratory Equipment

We have revolutionized allergy diagnostics and have been operating successfully in more than 90 countries for over 10 years with our diagnostic products and patented technologies. Our products help clarifying allergies in a single step – for humans and animals alike. Allergies are diagnosed in a highly specific manner so that patients receive help by their specialist in no time. We increase quality of life, enable personalized treatment, advance research and relieve our health system.

What We Offer

• A full-time position with real ownership
• An attractive compensation package: competitive salary, car allowance, and additional health insurance
• A dynamic, fast-growing company with modern structures
• Real support for further training and professional development
• A motivated, supportive team and a genuinely positive working atmosphere

What You'll Do

• Keep laboratory equipment running smoothly through regular maintenance and repair work
• Diagnose technical faults, troubleshoot, and carry out the repairs needed to get systems back on track
• Install and commission new equipment, and train lab personnel on proper use and operation
• Be the go-to technical contact for customers, providing support and advice that keeps satisfaction high
• Document your work accurately, from service reports to technical records
• Manage spare parts - procurement, replacement, and stock levels
• Ensure every piece of equipment meets quality standards and compliance regulations
• Support the sales team at national trade fairs and congresses, working closely with sales colleagues

What You Bring

• Ideally based in the Freiburg (DE) or Vorarlberg (AT) region or close by
• Completed training in electrical engineering, medical technology, mechatronics, or a comparable technical qualification
• Proven experience maintaining and repairing laboratory diagnostic equipment, ideally in medical technology or the lab sector
• Strong technical aptitude and the ability to quickly get to grips with complex systems
• A self-motivated, solution-focused approach with a high degree of personal initiative
• Excellent communication skills, with clients and within a team
• Willingness to travel regularly across Switzerland and southern Germany, and flexibility to support a variety of customer sites
• Solid IT skills, including MS Office, service software, and experience with laboratory or practice information systems

Compensation

Salary is in line with the market and comperable positions. Your actual salary will reflect your experience and qualifications.