Service Technician

MIKROGEN GmbH is a global provider of advanced system solutions for medical laboratory diagnostics, combining expertise in genetic engineering and scientific research with a strong emphasis on customer needs. The company offers a broad range of diagnostic solutions, including antibody detection, PCR-based pathogen detection, and T-cell assays for assessing immune response. With over 130 skilled employees, MIKROGEN continuously integrates the latest scientific advancements to enhance clinical diagnostics. The company is headquartered in Munich, Germany. More information can be found at www.mikrogen.de.

Role Description

This is a full-time, on-site position for a Service Technician based in Munich. The Service Technician will be responsible for the installation, maintenance, and repair of diagnostic equipment, ensuring optimal performance and minimal downtime. Day-to-day tasks include diagnostics troubleshooting, conducting routine checks, providing technical support to clients, training users on system operations, and collaborating with cross-functional teams to resolve technical challenges swiftly and effectively.

Qualifications

• Technical skills in the installation, maintenance, diagnostics, and repair of laboratory or diagnostic equipment
• Proficiency in troubleshooting and problem-solving technical issues in a timely manner
• Strong communication and interpersonal skills to train and support clients effectively
• Ability to collaborate with cross-functional teams and work in an on-site environment
• Previous experience in medical diagnostics or a related technical field is advantageous
• Bachelor's degree or equivalent qualification in a technical, biological sciences, biotechnology, or related field
• Fluency in German and English is required
• Willingness to travel when necessary for client support or further training